We adopt a flexible approach so you can rest assured that we’ll provide a plan which is just right for your business.

After an initial review of your IT environment, we will propose a tailor made support plan for a fixed monthly fee. This is best suited for companies with limited in-house IT resource who need to ensure that everything keeps running reliably with priority access to support but for those who cannot justify dedicated internal IT support.

We provide a fixed cost support contract providing unlimited remote support incidents during our normal business hours. Services include:

• Proactive remote device maintenance including installation of service packs and patches, monitoring and maintenance of security/antivirus systems as well as proactive hardware health and performance monitors.
• Annual on-site health check visit with audit of IT systems and opportunity to review any new client requirements.
• Unlimited consultancy and advice for all IT systems hardware and software including associated products and services.
• Unlimited access to our help desk during normal business hours for assistance with all hardware and software issues.