Christmas and New Year business hours

We would like to thank all our valued clients for their custom this year and take the opportunity to wish everyone a very Merry Christmas and a Happy New Year!

Our office hours will be as follows over Christmas & New Year:

  • Tuesday 25th December – CLOSED
  • Wednesday 26th December – CLOSED
  • Tuesday 1st January – CLOSED
  • Wednesday 2nd January – CLOSED

If you require emergency assistance during these times, please email support@boxportable.com or log a support ticket using our online form.

We’re open for business as usual on all other days, our standard office hours are 8:30am until 5:30pm.

Happy Easter from the team!

Happy Easter from all of us here at boxportable.  We just wanted to let you know the eggcellent news…..we are open as usual over Easter and happy to get cracking with any of your IT requirements.

If you are having problems with your IT services and wondering if now is the time to hunt for a new IT services company  hop over to our website for more information on our range of services we can offer including IT Support and Cloud Computing.  We will ensure you spend less time worrying about your IT and more time enjoying the goodies this Easter.

Now get rolling and get in touch today and we will take care of everything for you because taking care of your IT is our business, so you can focus on what matters most to yours!

Web and email hosting platform upgrades

Web hosting server

We are currently embarking on an upgrade to our existing high performance web hosting and email service. This work, scheduled to be completed over the coming weeks will ultimately improve further our service delivery and commitment to both our new and existing client base.

Our standard web hosting package is being redesigned to offer a range of value added services starting from an amazingly competitive price of only £90.00 + VAT per annum.

Standard features include:

– Unlimited blisteringly fast 100% SSD storage.
– Unlimited bandwidth – no restrictive monthly quotas to worry about.
– Online customer control panel meaning you can administer your services online 24/7 including mailbox password resets etc.
– 1GB MySQL databases on load balanced auto scaling cloud servers.
– Unlimited 10GB mailboxes with outgoing SMTP mail, antivirus and spam protection as standard.
– SSL certificates provided as standard at no additional cost.
– UK based data centre manned 24 x 7 connected by multiple ISP 40Gbps connectivity.
– 30 days backup of your website + MySQL database stored as standard.
– Fanatical support – access to our team of experienced staff.

Your service will automatically be migrated over the coming days and weeks however should you have any questions or concerns please do not hesitate to contact us. We will also be updating our support articles and knowledge-base to reflect these changes.

Our domain registration and management services will also be migrated to this new platform – however clients should notice no impact to services. Renewal fees will be as follows and are charged on an annual basis unless otherwise specified:

– .co.uk, .uk, .org.uk   £20.00 + VAT
– .com, .net, .org, .info, .biz  £25.00 + VAT
– .scot, .co  £40.00 + VAT
– .ws, .property, .ws £45.00 + VAT

Please note as always – we require 45 days written notice prior to any renewal date should you require to cancel a domain registration otherwise renewal will happen automatically.

Save time by paying for your IT Support by monthly Direct Debit

monthly-direct-debit

Simple, convenient and safe, Direct Debit is the automated payment method preferred by over half of all UK bill payers.

And now you can pay for your IT Support by monthly Direct Debit, saving you time and giving you peace of mind that bills are never forgotten, or subject to late payment fees.

Direct Debit payments come with a guarantee so you’re automatically protected by three important safeguards:

  • An immediate money back guarantee from your bank in the event of an error in the payment of your Direct Debit.
  • Advance notice if the date or amount changes.
  • The right to cancel at any time.

Giving You Peace of Mind

Direct Debit is one of the safest and most reassuring ways of paying your bills:

  • Payments are made automatically, so bills are never forgotten, lost in the post or delayed by postal problems and there’s no risk of late payment charges.
  • Organisations using the Direct Debit scheme have to pass a careful vetting process, and are closely monitored by the banking industry.
  • The Direct Debit Guarantee protects you and your money. It’s offered by all banks and building societies that take part in the scheme.

Saving You Time

Day-to-day business can be hectic – but Direct Debit helps. It takes away much of the hassle associated with paying bills, and puts an end to queuing at the bank and filling out cheques. Paying by Direct Debit also means reduced workload and paperwork for your finance department.

If you’d like to pay for your IT Support by easy monthly Direct Debit, why not contact us by phone on (01224) 914800, or by email at info@boxportable.com and a member of our team will assist you.