Important information – email account upgrades

Our hosting/email provider will be making some improvements to service over the next coming days. During this time you can continue to use your mailbox to send and receive emails. As part of the migration, you may be logged out of your mailbox. If this happens, just log in again or restart you favorite mail software.

As part of the upgrade all customers on Standard or Starter mailboxes will be upgraded to the new platform featuring (but not limited to):

  • The new platform is faster when searching for emails and content that is stored on the mail server. This helps you to work faster.
  • Improved SPAM and Virus filtering, both in and outbound.
  • All standard mailboxes will be upgraded to the new Mail Lite product, doubling the mailbox storage from 50MB to 100MB free of charge!
  • SMTP (outbound mail routing) is enabled on all email products as standard.
  • Connect to your mailbox using encrypted TLS protocol.

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If you experience any issues with your standard/free mail account please contact us or log a support ticket