Shared Mailboxes – now available on Microsoft Outlook Mobile App

Graeme D Anderson

One of the most requested features has finally been added to Microsoft Outlook for Mobile – Shared Mailbox access.  This feature has been available in Outlook on the desktop for a while, and Microsoft is finally bringing it to mobile devices. The feature is now available to both Apple and Android users – and is incredibly easy to take advantage of -you can add a Shared Mailbox simply by going to the ‘Add Account’ section from the settings of the app and choosing the ‘Add Shared Mailbox’ option.

To help make the process even easier we have added some simple guides to our support knowledge base:

Add Shared Mailboxes to Outlook Mobile

Set up Office 365 email on Apple devices – Outlook App

Set up Office 365 email on Android devices – Outlook App

What’s new in Windows 10, version 1903

Graeme D Anderson

The latest version of Windows 10 is finally here. The May 2019 Update (formerly known as “April 2019 Update”), is the next major update to Microsoft’s latest operating system and is set to deliver a new set of features and improvements.

 

Even if Windows Update doesn’t offer the update to you yet, you can download Microsoft’s Update Assistant tool to install it manually. This will give you the update even if Microsoft isn’t confident it’s ready for your PC yet.

A full list of updates/enhancements in this latest release can be found at https://docs.microsoft.com/en-us/windows/whats-new/whats-new-windows-10-version-1903

Christmas and New Year business hours

Graeme D Anderson

We would like to thank all our valued clients for their custom this year and take the opportunity to wish everyone a very Merry Christmas and a Happy New Year!

Our office hours will be as follows over Christmas & New Year:

  • Tuesday 25th December – CLOSED
  • Wednesday 26th December – CLOSED
  • Tuesday 1st January – CLOSED
  • Wednesday 2nd January – CLOSED

If you require emergency assistance during these times, please email support@boxportable.com or log a support ticket using our online form.

We’re open for business as usual on all other days, our standard office hours are 8:30am until 5:30pm.

DocuSign Spoof Emails – detect and prevent secure document phishing attacks

Graeme D Anderson

DocuSign have admitted they were the victim of a data breach that has led to massive phishing attacks using the compromised DocuSign user data. Secure document phishing attacks are some of the latest in client endpoint exploits that to the unsuspecting user can have serious repercussions. This latest hack resulted in a 3rd party gaining unauthorised access to a list of email addresses stored on an unsecured DocuSign platform – other than this no private user account data was accessed, however this has resulted in a significant volume of ‘spoof’ DocuSign emails being sent to these users in an attempt to trick recipients into opening an attached Word or PDF document that, when clicked, installs malicious software.

The attackers hit a “non-core system that allows us to communicate service-related announcements to users via email”, the company said in a blog post on the incident.

DocuSign have released the following helpful guidance:

What should I do if I receive a suspicious email?

First and foremost, if you don’t recognise the sender of a DocuSign envelope and you are uncertain of the authenticity of an email, look for the unique security code at the bottom of the notification email. All DocuSign envelopes include a unique security code.

If you think that you have received a fraudulent email, please forward the email to spam@docusign.com, then delete the email.

Please check out the DocuSign Trust Center for the most up-to-date information about personal security and review our whitepaper on phishing.

If there is a security code…

  • Access your documents directly from www.docusign.com, click Access Documents then enter the unique security code.

If there is NO security code…

  • DO NOT click on links or open attachments within the email. This is not a valid DocuSign email and it should be sent to our security team immediately at spam@docusign.com

IMPORTANT: If you did click on a link and provided your DocuSign credentials, please be sure to change your password immediately to ensure the security of your account.

Please update and run antivirus immediately to ensure the security of your system or contact your IT support provider for immediate assistance.